19 Apr 2023 11:35 PM
All of a sudden I'm not able to get Paramount+, Disney+ etc but the 'normal' Sky channels are fine. I first noticed this trying to access my Prime video account renting a vid (I couldn't get on Sky!) - the vid refused to play, could watch on my phone but not the TV. Error message was 'something went wrong' - I then tried to 'continue' watching progs I'd not accessed for a few weeks on both Disney & Paramount and gig same error message - but also some give an error message about not being available in on my region (but it is as I was watching it only 4 weeks before and have for a long time prior!) .. this has 'just suddenly started happening. So pretty much I can't acessszanythkng other than what's on 'tv guide' .. what's gone wrong?
advice gratefully received before calling in to Sky (who aren't open when I'm not working 😩)
20 Apr 2023 08:09 AM
Posted by a Superuser, not a Sky employee. Find out more
@Fuffedoff wrote:
but also some give an error message about not being available in on my region
That suggests an IP address glitch. First thing to try is switching off the internet router for at least half an hour, because this should cause the ISP to allocate a different public IP.
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