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Discussion topic: All my sky q recordings recorded before 2023 have been deleted

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This message was authored by: Peter6

Message posted on ‎28 Aug 2023 09:42 AM

All my sky q recordings recorded before 2023 have been deleted

I have just discovered that all my programs that were recorded prior to 2023 have been deleted.  I have lost a lot of recordings but I know I still had disc space available. Hoping some can help.

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This message was authored by: TimmyBGood

Message posted on ‎28 Aug 2023 10:04 AM - last edited: ‎28 Aug 2023 10:04 AM

Re: All my sky q recordings recorded before 2023 have been deleted

Posted by a Superuser, not a Sky employee. Find out more

@Peter6 

 

You could try a full reboot (remove power supply, wait, restore power) 

 

It's worth remembering that the single hard disk drive in any Sky box isn't intended to be a long term media archive: it's there to facilitate time-shifted live viewing / downloading of on-demand content, and has no particular reliability or any form of redundancy or backup.

* * * * * * *

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