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Discussion topic: All mini boxes are freezing

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This message was authored by: Mark.Zanna

All mini boxes are freezing

Hello, I have 4 Mini Boxes and all will frequently freeze making them unusable. Eventually the picture will retun but will freeze again shortly after.

 

I have Sky wifi and no issues when watching the main Sky Q box.

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This message was authored by: Laing1

Re: All mini boxes are freezing

Posted by a Superuser, not a Sky employee. Find out more

@Mark.Zanna wrote:

Hello, I have 4 Mini Boxes and all will frequently freeze making them unusable. Eventually the picture will retun but will freeze again shortly after.

 

I have Sky wifi and no issues when watching the main Sky Q box.


@Mark.Zanna Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

the reboot each mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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