Discussion topic: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and it'
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Message posted on 05 Jan 2024 03:53 AM
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After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and it'
Need help with my q boxes after 6 years
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Message posted on 05 Jan 2024 03:55 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
The buttons have fell through
Message posted on 05 Jan 2024 05:21 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
@Manni
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
I don't know whether Sky will allow two free replacement though. It may be quicker to purchase a new remote from a retailer or larger supermarket.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Jan 2024 05:42 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
I appreciate your help but sky already gave me 3 remotes when the blue button voice thing got upgraded ages ago which I thought was nice of them.. it's actually the little wierd arrow buttons on the small q boxes themselves on the boxes. I actually have three although 2 work at the same time but one of the boxes the light button has fallen back int
o itself too.
Message posted on 05 Jan 2024 05:48 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
Okay, I thought you were referring to remotes. You'll have to call Sky and see if they'll swap the mini box although they might say it's not normal wear and tear. November 2019 I got my mini box and it's still in perfect condition.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Jan 2024 05:52 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
Thanks again. Much appreciated
Message posted on 05 Jan 2024 05:58 AM - last edited: 05 Jan 2024 06:04 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
@Manni wrote:I appreciate your help but sky already gave me 3 remotes when the blue button voice thing got upgraded ages ago which I thought was nice of them.. it's actually the little wierd arrow buttons on the small q boxes themselves on the boxes. I actually have three although 2 work at the same time but one of the boxes the light button has fallen back int
o itself too.
These things happen but like @Daniel0210 has said it's not normal wear and tear I've had mine since March 2016 and the WPS button hasn't moved.
Message posted on 05 Jan 2024 08:28 AM
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Re: After 6 years now 2 of my 3 q boxes the buttons have been pushed through as I was asked here and
Those WPS buttons only need pressing once in a while. How has that happened??
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