18 Aug 2024 01:15 PM
What is the cost of an additional minibox
18 Aug 2024 01:17 PM
Posted by a Superuser, not a Sky employee. Find out moreUsually an admin charge of around £50 for sky to loan you another.
18 Aug 2024 01:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@cra1gbr0wn wrote:
What is the cost of an additional minibox
Hi @cra1gbr0wn
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
19 Aug 2024 12:33 AM
Thanks for your help
I currently have the 1TB box and following your reply I am now considering the 2TB version
Do you, or anyone reading this, know if I can/how to save shows that I have already recorded to a different media to either transfer to the new box or watch later
19 Aug 2024 05:25 AM
Posted by a Superuser, not a Sky employee. Find out moreIt would appear that the UHD/HDR 1TB box is the standard issue model these days and the 2TB box is in very short supply. Either way, should you change main boxes you will lose any recordings held on your current box. They aren't transferable.
19 Aug 2024 06:30 AM
Thanks for getting in touch
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