Activation Server

[MB1957]

After over 20 years of virtually faultless service from Sky on all their platforms (Sky, Sky + , Sky Q) [comments removed]. "Cannot connect to the activation Server" occurring virtually every other day! I have 3 mini-boxes and a Sky Q booster; all been working fine for years! This is clearly a Sky issue; get it sorted! 

Moderator note: language removed

[Tom-W19]

Hi @MB1957 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Invisiblename]

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@MB1957 wrote:

After over 20 years of virtually faultless service from Sky on all their platforms (Sky, Sky + , Sky Q) [comments removed]. "Cannot connect to the activation Server" occurring virtually every other day! I have 3 mini-boxes and a Sky Q booster; all been working fine for years! This is clearly a Sky issue; get it sorted! 

Moderator note: language removed

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You're ranting at fellow customers on here.  

[MB1957]

@Invisiblename @Yes, I agree, it was a rant but I was hoping that maybe some fellow customers could shed some light on the issue re "unable to connect to the Actuvation Server", whatever that is?? 

[cuke]

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@MB1957 wrote:

@Invisiblename @Yes, I agree, it was a rant but I was hoping that maybe some fellow customers could shed some light on the issue re "unable to connect to the Actuvation Server", whatever that is?? 

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It the usual power off power on the main sky box, by removing the mains power lead, as a first thing to try.

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.