@BobbyWat wrote:
Hello, I am asking on behalf of my father in law for help on a few topics due to sudden memory loss. I will raise a separate discussion regarding his phone.
He no longer has the ability to use a Sky handset/remote. We had to remove Sky from one room to leave Freeview but even with a flipper type remote, he is struggling with Freeview 🥹 He still has Sky in another room as he only wants to watch sports or news, so Freeview is very limited. We have been putting Sky Sports on there and told him not to touch the remote or we need to hide it. He says it turns itself off after a while (is this correct as I don't have Sky)? He has a blue button that he can speak to and it works, but if I leave him for 5 mins, he then forgets what button to press, then presses it too long etc etc.
Does anyone have any ideas on how we could simplify things? I think we have done all we can and maybe it's not possible to improve the situation but I would welcome any thoughts/inspiration!
thank you
hi @BobbyWat
Regarding the TV switching off you can try checking & setting this :
Home - Settings - Setup - Preferences - Standby Mode to off
However, I think it is far more likely the TV itself which usually have a shorter shutdown time than the SKY box, add to which by having SKY the interaction is with the SKY Q box and thus very limited interaction with the TV so the TVs think they are not in use
My usual tip is just to press the volume up/down buttons if a message comes on the TV but your Father-inlaw may forget this so do explore if you can stop the TV from switching off - although I suspect with the EU/UK regs. now in place you may not be able to switch off.
There is an accessibility remote which has larger buttons etc but this does not have voice control so may be less useful
If the flipper remote can learn commands then we can advise how to set the SKY Q remote to Infrared so it can learn the commands (& then set back should you want voice control back)
