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Discussion topic: Access sky Q when internet is down

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Avatar for Freiadog
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This message was authored by: Freiadog

Message posted on ‎26 Feb 2026 07:04 PM

Access sky Q when internet is down

My internet is down and won't be fixed for 30 days

when I use sky q it has a message that says internet connection is missing

 

How can I access sky while now without internet access

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎26 Feb 2026 07:35 PM

Re: Access sky Q when internet is down

Posted by a Superuser, not a Sky employee. Find out more
@Freiadog wrote:

How can I access sky while now without internet access

Via the satellite dish?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎26 Feb 2026 07:41 PM

Re: Access sky Q when internet is down

Posted by a Superuser, not a Sky employee. Find out more

@Freiadog  Only On Demand content will be inaccessible due to no broadband, Live TV Channels are delivered via your dish on Sky Q.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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