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Discussion topic: A box

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This message was authored by: Rach98

A box

Tv box is turning on and off and the no signal sign is shown up also 

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This message was authored by: oldfella

Re: A box

Posted by a Superuser, not a Sky employee. Find out more

@Rach98 wrote:

Tv box is turning on and off and the no signal sign is shown up also 


Hi @Rach98 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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This message was authored by: Rach98

Re: A box

But I've done all this and then when you go to press a button on the remote it turns the box off no matter what button you click

This message was authored by: Daniel0210

Re: A box

Posted by a Superuser, not a Sky employee. Find out more

@Rach98 wrote:

Tv box is turning on and off and the no signal sign is shown up also 


@Rach98 
If you’re seeing a message displaying ”No signal” it tends to be from your TV, such as possibly not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Whenever a “no satellite signal” message is displayed, that relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. 


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
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