401 or 407

[Mairi7]

Unable to access channel 401 or 407 on main sky q but can get these channels on mini box

[PandJ2020]

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@Mairi7 wrote:

Unable to access channel 401 or 407 on main sky q but can get these channels on mini box

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Try a power cycle on the main box.

[nigea99]

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@Mairi7 wrote:

Unable to access channel 401 or 407 on main sky q but can get these channels on mini box

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hi @Mairi7 

It sounds like you may not have the UHD subscription but seeing the UHD versions at 401 & 407 - if this is the case try looking at  channels 858 (for Main event) & 857 for Darts/F1 in HD 

Although as @PandJ2020 suggest a reboot may sort it out