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Discussion topic: 2 Q boxes not working

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Bob741
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This message was authored by Bob741 This message was authored by: Bob741

2 Q boxes not working

‎28 Nov 2024 10:20 AM

I have two Q boxes and both not working 

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Bob741
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Re: 2 Q boxes not working

‎28 Nov 2024 10:26 AM

Help needed

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Laing1
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Re: 2 Q boxes not working

‎28 Nov 2024 04:28 PM

Posted by a Superuser, not a Sky employee. Find out more
@Bob741 wrote:

I have two Q boxes and both not working 

@Bob741 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot the mini boxes 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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