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Discussion topic: Change insured device on Sky Protect

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This message was authored by WMB+007 This message was authored by: WMB+007

Change insured device on Sky Protect

I have Sky Protect. I have 4 devices insured.

I want to change one device (from an old TV to an iPhone).

All help and app solutions point me at phoning Sky to upgrade my policy to add a further device.

 

I was told explicitly when I bought the policy I could change devices, and change it on line... not have to phone, go through call waiting then get some hard sell.

 

Anyone done what I need to do without going through all that pain?

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This message was authored by lettice This message was authored by: lettice

Re: Change insured device on Sky Protect

Posted by a Superuser, not a Sky employee. Find out more

The contact number to ring for Sky Protect device insurance, is in this Sky help page, listed under 'I'm upgrading or changing my equipment';

 

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
WMB+007
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This message was authored by WMB+007 This message was authored by: WMB+007

Re: Change insured device on Sky Protect

Thanks for that.

 

So the person who signed me up misinformed me and I have to jump through these hoops...

Anyhoo, thanks again

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