Discussion topic: Sky video doorbell

This message was authored by: Tata+Marvi · ‎10 Aug 2023

I just received my new sky video doorbell. I tried to pair the chime to the doorbell for 5 hours and I'm losing my mind. Nobody from sky can help me.

This message was authored by: Laing1 · ‎28 Aug 2023

@Tata+Marvi wrote:

I just received my new sky video doorbell. I tried to pair the chime to the doorbell for 5 hours and I'm losing my mind. Nobody from sky can help me.

@Tata+Marvi whats happening when you follow the instruction to pair the doorbell with the chime

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: lettice · ‎29 Aug 2023

You need to connect the chime with the Ethernet cable to your router, the chime will show a blue light when connected.

Only then can you pair the video doorbell to the chime.

In the Sky Protect app, follow the setup instructions in the app or to troubleshoot in the Sky Protect app, enter Doorbell setup, watch the video and follow the instructions, if you need to reset the doorbell.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

Discussion topic: Sky video doorbell

Sky video doorbell

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