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Discussion topic: Sky insurance door camera

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This message was authored by: Petep1960

Message posted on ‎30 Mar 2025 04:30 PM

Sky insurance door camera

Keeps saying problems with Internet no Internet connection
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This message was authored by: Petep1960

Message posted on ‎30 Mar 2025 04:33 PM

Re: Sky insurance door camera

Door camera does not connect to the Internet
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This message was authored by: lettice

Message posted on ‎31 Mar 2025 08:29 AM

Re: Sky insurance door camera

Posted by a Superuser, not a Sky employee. Find out more

The video doorbell connects to the Chime.

Make sure your Chime is connected by ethernet cable to your router and showing a blue solid light, that means it's connected.

 

In the Sky Protect app, click on the ? and follow the troubleshooting for help connecting the Chime and Video doorbell.

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