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Discussion topic: Re: Welcome to the new Sky Protect Community board!

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This message was authored by Kevin-7248 This message was authored by: Kevin-7248

Re: Welcome to the new Sky Protect Community board!

Good.

 

I want to firstly send my appreciations for sky taking steps to produce a more streamlined process for getting sky protect.

 

Secondly, I have tried to signup for this as a way to insure my sky glass tv separately from my home contents insurance. 

Thirdly and finally, I can't sign up. It ain't a problem as I was only wanting a quote, however I can't even get that. This service seems to purely be, in my experience, for older Sky Q boxes and Sky HD+ equipment.  The my sky app process to go through does not separate each category as the separate information document links provides as if so. 

Thanks anyway 😇

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Sky Glass 65”
Sky Fibre 500 WiFi Max
Been a sky customer through the ages from before HD boxes were a thing! When sky was a box you had to wind up to work 
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This message was authored by Clareridds This message was authored by: Clareridds

Re: Welcome to the new Sky Protect Community board!

@Kevin-7248 , what are you trying to insure? All the links in the article take you to the information on what you can and can't insure under each element, so home, home with smart tech or device.

 

Thanks 

Clareridds

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

Kevin-7248
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This message was authored by Kevin-7248 This message was authored by: Kevin-7248

Re: Welcome to the new Sky Protect Community board!

@Clareridds I was trying to check for the sky glass tv insurance as we've had to insure and separately mention this on our contents insurance. 

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Sky Glass 65”
Sky Fibre 500 WiFi Max
Been a sky customer through the ages from before HD boxes were a thing! When sky was a box you had to wind up to work 
This message was authored by Clareridds This message was authored by: Clareridds

Re: Welcome to the new Sky Protect Community board!

Hi @Kevin-7248, you can take a look at this page here for more information on how to insure your device- Sky Protect Device Insurance | Sky Help | Sky.com

 

Thanks 

Clareridds

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

Kevin-7248
Topic Author
This message was authored by Kevin-7248 This message was authored by: Kevin-7248

Re: Welcome to the new Sky Protect Community board!

@Clareridds Sky offer a service to protect everything bar Sky glass. It says in the please note section. But covers PlayStations and Xbox's as it's through domestic and general...

 

Why offer TVs that's not able to be protected by your services that contract out third party insurers? 

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Sky Glass 65”
Sky Fibre 500 WiFi Max
Been a sky customer through the ages from before HD boxes were a thing! When sky was a box you had to wind up to work 
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