Discussion topic: Upgrade Smart Home

This message was authored by: Colin270 · ‎01 Jul 2026

I've been trying to contact sky several times to upgrade my smart home with doorbell only..to add camera and sensors but with no joy! Can anyone help with this please?

This message was authored by: GD1 · ‎01 Jul 2026

@Colin270 No one here can help with adding Smart Home devices, are you not able to add additional devices via the smart home app?

If not you'll need to contact Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: lettice · ‎01 Jul 2026

As well as mentioned above.

Within the MySky app on the Smart Home tab, you should be able to add the pack that gets you the additional devices and packs there.

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This message was authored by: Sallywright · ‎01 Jul 2026

I need to upgrade a smart phone plus so I can have to camera. doorbells

Discussion topic: Upgrade Smart Home

Upgrade Smart Home

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