Smart home doorbell

[Kaylz2403]

So I used to be on sky protect but when they discontinued the service I stopped using the door bell due to me having it for intruder reasons it wasn't telling me when motion was detected so when the new smart home came out I of course got it but I cannot set the activity zone keeps coming up with an error message it's great having the door bell but my main reason for was detecting motion will this be fixed??

[lettice]

A similar post to from another customer recently.

As I mentioned there.

Can you explain a bit more on where and exactly what the error says?

Have a read and adjust some, maybe more detailed settings for the activity zone as per this Sky help article.

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doo...

Plus make sure your doorbell is getting a good signal with your chime. It might help to move it a bit closer.

More in the Chime connection here;

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doo...

[Kaylz2403]

When I select set activity zone it says error occurred please try again later I've done everything possible and it still doesn't work