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Discussion topic: Smart doorbell
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This message was authored by: Dan+Story
Message posted on 10 Oct 2026 05:45 PM
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Smart doorbell
My sky doorbell said 47% charged now says it's flat a couple of hours later and is offline,is this a common fault or is it just off line
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Oct 2026 08:50 AM
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Re: Smart doorbell
@Dan+Story Have you tried to re-boot the doorbell via the app?
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Oct 2026 10:22 AM
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Re: Smart doorbell
As mentioned above, try a reboot from within the app or turn the power switch at the rear on/off of the doorbell, leaving off for about ten minutes often cures little glitches.
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Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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