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Discussion topic: Smart doorbell and camera

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This message was authored by: Bizylad

Smart doorbell and camera

I want to return my sky protect doorbell and camera 

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This message was authored by: lettice

Re: Smart doorbell and camera

Posted by a Superuser, not a Sky employee. Find out more

You do not need to return the Smarg Home equipment if you cancel.

 

Depending on whether you are in your first 31 day cooling off period or outside your cooling off period, will determine if you can still use the Sky Smart home kit in a basic form.

 

More details on returns and cancelling here;

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-returns-nav/articles/return-smart-home-te...

 

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-account-nav/sky-smart-home-nav-cancel/art...

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This message was authored by: TimmyBGood

Re: Smart doorbell and camera

Posted by a Superuser, not a Sky employee. Find out more

@lettice wrote:

 

Depending on whether you are in your first 31 day cooling off period or outside your cooling off period, will determine if you can still use the Sky Smart home kit in a basic form.

 


Anyone with the Smart Tech version of Sky Protect Home Insurance is a long way outside any cooling-off period: it hasn't been available to new customers for quite some time.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Smart doorbell and camera

Posted by a Superuser, not a Sky employee. Find out more

@Bizylad wrote:

I want to return my sky protect doorbell and camera 


Note that if you mean the Smart Home hardware/software bundle on subscription, that's different to the insurance product.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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