This discussion topic has been answered Discussion topic: Smart door bell
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Message posted on 06 Jul 2026 10:22 AM
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I am having difficulty with the smart door bell. Its only telling me someone at my door when my door is actually been opened to come in or go out. Its not doing night vision and not letting me set a zone where I want notifying. I have rang sky a number of times with no help.
Thank you
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Message posted on 06 Jul 2026 10:31 AM - last edited: 06 Jul 2026 10:32 AM
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Have you tried using the reboot device button of the doorbell from the app?
Might also be worth doing the same for the chime.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on 06 Jul 2026 10:31 AM - last edited: 06 Jul 2026 10:32 AM
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Have you tried using the reboot device button of the doorbell from the app?
Might also be worth doing the same for the chime.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 06 Jul 2026 11:19 AM
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Re: Smart door bell
Thank you I will try that 🤞
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