My Tech bundle has been returned to Sky by DPD

[joncardiff]

Hi,

DPD couldn't delier my Tech Bundle, I arranged to pick it up at a local drop off point which they agreed to.

The next day I had an email saying they couldn't do that, when I did a track on the bundle it seems it has been returned to Sky but I have heard nothing

[caesarome]

You will have to contact Sky Protect to see what they say as usually DPD would have given you a one hour delivery slot so you can be aware of when the delivery was due.

[joncardiff]

They did, not blaming them but for other reasons no one was there. I'm just wondering why Sky hasn't contacted me, trying them via phone is painful!

[caesarome]

When items are returned for whatever reason then usually it is up to the customer to sort it out as Sky doesn't contact them as you have discovered.