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Discussion topic: Firmware update

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Avatar for Gez62
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This message was authored by: Gez62

Message posted on ‎28 May 2026 06:14 PM

Firmware update

Hi, just had new doorbell today, it's been on firmware update for ages, but I have been charging it also. Am I correct that the update won't happen until fully charged? 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎28 May 2026 07:28 PM

Re: Firmware update

Posted by a Superuser, not a Sky employee. Find out more

@Gez62  The device needs to be on and if it is switched off while being charged it will not complete.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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