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Discussion topic: Doorbell

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Avatar for Deb532
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This message was authored by: Deb532

Message posted on ‎30 Jun 2026 06:15 PM

Doorbell

Hi I received your door bell last week however my parents have bought me one for my birthday.  

Can I return the one I have and cancel the subscription please.

I haven't even opened the box 

Thank you

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎30 Jun 2026 07:02 PM

Re: Doorbell

Posted by a Superuser, not a Sky employee. Find out more

All the details for cancelling and the different options are in this Sky help article.

 

Contact details to call Sky are in the 'No I still need help' button at the bottom of the article.

 

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-account-nav/sky-smart-home-nav-cancel/art...

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This message was authored by: GD1

Message posted on ‎02 Jul 2026 01:15 AM

Re: Doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Deb532  Your other thread you created for the same issue has been removed.

 

You don't need to create another thread as you've received a reply to this one and creating additional threads will only cause duplicate replies to be posted.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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