I have followed all the relevant steps to connect my chime to my app, all the right lights come on at the right time but when it comes to connecting it just says unable to connect try again.
leads are plugged in correctly and I disconnected vpn from my phone
The chime has to be on the same multicast broadcast network as your phone for the initial install. If you've got multiple networks set up on your router then make sure they are both on the same one.
The chime has to be on the same multicast broadcast network as your phone for the initial install. If you've got multiple networks set up on your router then make sure they are both on the same one.
