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Message posted on ‎30 Sep 2026 03:25 PM

Chime not connecting to internet

I have had the doorbell and chime before and decided to get a new one. Chime is not connecting to the internet and keeps telling me to check the inetrnet. Any advice?

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Message posted on ‎30 Sep 2026 03:45 PM

Re: Chime not connecting to internet

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@VMC5  You are connecting it via the ethernet cable that comes with the chime?

If someone has helped give them Like.

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder Answer

Message posted on ‎30 Sep 2026 03:45 PM

Re: Chime not connecting to internet

Posted by a Superuser, not a Sky employee. Find out more

@VMC5  You are connecting it via the ethernet cable that comes with the chime?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: VMC5

Message posted on ‎30 Sep 2026 04:07 PM

Re: Chime not connecting to internet

Yes this is how I connected my previous one. Not sure why its not working with this new one

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