Battery life

[Petramason]

I got my smarthome doorbell and chime last week and charged it fully before fitting it. I had to charge it again on Friday and it is back down to 15% today from 45% yesterday evening. It is set to minimal work, only for the doorbell and put to the recommended settings for optimal battery life. I think it is a faulty unit. Please help, before it send it back

[Highlinder]

@Petramason  Did you set the activity zone up on the smart doorbell or is still on its default?

[Petramason]

He set it up rather than default 

[Highlinder · Accepted solution]

@Petramason  Who is he that set it up? Did you not do it yourself?

[Petramason]

He is my fiance, sorry I should have made that clearer 

[DaveC68]

Have exactly the same issue - Video set to record only when bell is pushed and for 15 seconds and I get about a day and a half from an 8 hour charge!.. Useless🙄

[Highlinder]

@DaveC68  Did you change the activity zone from its default?

[Petramason]

We tried all the suggestions online. I've cancelled it, they have terrible customer service so I'm not sitting in the phone all day again