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This discussion topic has been answered Discussion topic: Accessing smart home app.
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This message was authored by: Andy540
Message posted on 30 Jun 2026 04:19 PM
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I can't log into smart home app. I keep getting error message about smart protect which I have. This is the message I keep getting
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This message was authored by: Highlinder
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Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jun 2026 05:11 PM
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@Andy540 Are you running any type of private DNS on your mobile phone?
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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This message was authored by: Highlinder
Answer
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jun 2026 05:11 PM
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@Andy540 Are you running any type of private DNS on your mobile phone?
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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