Sky Mobile
0

Discussion topic: why apn enable/disable greyed out?

Reply
JerryH
What's this?
This message was authored by JerryH This message was authored by: JerryH

why apn enable/disable greyed out?

‎19 Jun 2024 06:26 AM

I have a OnePlus phone. I have entered the APN details correctly for data connection, and they worked previously but now don't. Could this be because "APN enable/disable" is greyed out? And if so, how to fix?

Report post
Post 1 of 2
224 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: why apn enable/disable greyed out?

‎19 Jun 2024 09:56 AM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried sending the settings from the Sky website:

 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
206 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion