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Discussion topic: why apn enable/disable greyed out?

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JerryH
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This message was authored by JerryH This message was authored by: JerryH

why apn enable/disable greyed out?

‎19 Jun 2024 06:26 AM

I have a OnePlus phone. I have entered the APN details correctly for data connection, and they worked previously but now don't. Could this be because "APN enable/disable" is greyed out? And if so, how to fix?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: why apn enable/disable greyed out?

‎19 Jun 2024 09:56 AM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried sending the settings from the Sky website:

 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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