what a mess

[twitterface]

Sky have transferred 2gbs to my mobile  from my piggy bank containing 18 gbs of data. I have also paid another £6.00 into my bank for another for two gbs but still no sevice. My Bank account appears to be blocked and I cannot access it. Neither can I access my new shell (octopus account. on my Desk top computer. What the hell is going on Sky??????

[caesarome]

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@twitterface wrote:

Sky have transferred 2gbs to my mobile  from my piggy bank containing 18 gbs of data.

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Not sure what you mean by this, 2GB of data containing 18GB of data ?

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@twitterface wrote:

I have also paid another £6.00 into my bank for another for two gbs but still no sevice.

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Have you checked here to see if there are any network issues:

https://www.sky.com/help/servicestatus/your-services/mobile

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@twitterface wrote:

My Bank account appears to be blocked and I cannot access it. Neither can I access my new shell (octopus account. on my Desk top computer. 

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If you have no mobile service then only way to access these is to make sure there is a Wifi connection to your phone so what happens when you try to access them with Wifi turned on ?

[Daniel0210]

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@twitterface wrote:

I have also paid another £6.00 into my bank for another for two gbs but still no sevice. 

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If you're trying to add extra data it costs £6.00 for 1GB not 2GB.