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Discussion topic: waiting for new phone
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This message was authored by: chr131
Message posted on 09 Oct 2025 02:17 PM
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waiting for new phone
i ordered the new iphone through swap for my iphone 14 and passed all the checks ect however it is saying "action required" and i need to contact sky? iv tried to however its proving to be a struggle. could it just be asking me to contact sky because the phone is out of stock?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Oct 2025 02:33 PM
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Re: waiting for new phone
Quite possibly a credit check problem. You'll need to contact Sky to discuss.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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