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Discussion topic: upgrade

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This message was authored by: mike268

upgrade

I want to upgrade my phone. i also want to know what plan i am currently on,

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This message was authored by: caesarome

Re: upgrade

Posted by a Superuser, not a Sky employee. Find out more

@mike268 

You can do it here (further down the page):

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

 

As for your data plan have a look at your bill, available via the MySky app or online here:


https://www.sky.com/mobile-bill

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This message was authored by: 63johnw

Re: upgrade

Posted by a Superuser, not a Sky employee. Find out more

Hi @mike268  no one here can do any of that for you, this isn't sky CS. Login to your account or use the my sky app and look at the mobile tab and it will show your current plan. Go to sky.com to choose a device. 

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