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Discussion topic: unable to activate my new sim

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03Coyle
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This message was authored by 03Coyle This message was authored by: 03Coyle

unable to activate my new sim

‎22 Aug 2024 02:44 PM

I am following your guide to activate my sim. step 2 says, enter your activation code. I cannot get to this point on my account page as when i select Activate sim the page asks me to buy a sim, I  select already have a sim but when i select this the page returns to the buy a sim screen.

 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: unable to activate my new sim

‎22 Aug 2024 03:59 PM

Posted by a Superuser, not a Sky employee. Find out more

@03Coyle 

We are customers here so try using this link:

 

https://www.sky.com/myaccount/mobile/activate-sim/1/with-code

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