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Discussion topic: transferring phone number

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This message was authored by: Megan173

transferring phone number

i want to transfer my current phone number with sky to a new phone within sky but i do not know if that is possible, as well as enter a new contract. 

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This message was authored by: caesarome

Re: transferring phone number

Posted by a Superuser, not a Sky employee. Find out more

@Megan173 

If you have a sim card just move it to the new phone and doing so does not start a new contract.

 

If you have an esim then follow this guide:

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

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This message was authored by: Megan173

Re: transferring phone number

thank you, but my current contact i need to change from someone elses name into mine and upgrade it which means also changing sim cards  (i think) 

 

This message was authored by: PandJ2020

Re: transferring phone number

Posted by a Superuser, not a Sky employee. Find out more

@Megan173 wrote:

thank you, but my current contact i need to change from someone elses name into mine and upgrade it which means also changing sim cards  (i think) 

 


You can't change contract names.  If it's in someone elses name then it's not your contract.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: 63johnw

Re: transferring phone number

Posted by a Superuser, not a Sky employee. Find out more

Hi @Megan173  the only way you can achieve this is by getting the current account holder to get a PAC for that sim then transfer it to another network on PAYG. You would need to order a new sim on your sky account, that will have a new number. You then need to use a PAC to port from the PAYG to your new sim. 

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This message was authored by: PandJ2020

Re: transferring phone number

Posted by a Superuser, not a Sky employee. Find out more

...but you cannot move a device to another account,  Any swap/upgrade has to be done by the account holder.

I am just another Sky customer and my views are my own even if you don't like the answers
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