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Discussion topic: suddenly unable to access some of my apps, another one went this morning. it is saying 'offline'

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This message was authored by Terri1960 This message was authored by: Terri1960

suddenly unable to access some of my apps, another one went this morning. it is saying 'offline'

it started with my Yahoo emails not deleting, now unable to get into Yahoo mail at all, despite trying to download app again. it won't let me download, just keeps saying retry.

next day it seems to have spread to some of my other Apps, that i could access yesterday.

i don't understand why it says on some of them that I am not connected- off line, when I am on-line, and can access other apps and search on google.

 

do I have to reset my Iphone to factory settings and start again. I hope not as i have quite a few apps, or is my iphone 12 broken?

 

Help

 

Thanks 

 

Terri

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This message was authored by caesarome This message was authored by: caesarome

Re: suddenly unable to access some of my apps, another one went this morning. it is saying 'offline'

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot of your device ?

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Terri1960
Topic Author
This message was authored by Terri1960 This message was authored by: Terri1960

Re: suddenly unable to access some of my apps, another one went this morning. it is saying 'offline'

Yes already tried that

Thanks

This message was authored by caesarome This message was authored by: caesarome

Re: suddenly unable to access some of my apps, another one went this morning. it is saying 'offline'

Posted by a Superuser, not a Sky employee. Find out more

Does this happen on both Wifi and mobile data ?

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Terri1960
Topic Author
This message was authored by Terri1960 This message was authored by: Terri1960

Re: suddenly unable to access some of my apps, another one went this morning. it is saying 'offline'

Yes, it seems to be spreading to other Apps so I am going to reset to factory settings😟

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