Discussion topic: stolen phone

This message was authored by: BekkieS · ‎29 Jul 2025

i reported my phone stolen and got device blacklisted by Sky

I now have new phone and new sim but was told to call to activate my old Sim card - which number do I use to speak to a human?

Do I put the new sim in or not?

This message was authored by: PandJ2020 · ‎29 Jul 2025

@BekkieS wrote:
I now have new phone and new sim but was told to call to activate my old Sim card - which number do I use to speak to a human?

There's only one number to call: https://www.sky.com/help

Click on 'need more help?'.

I am just another Sky customer and my views are my own even if you don't like the answers

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