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Discussion topic: sim

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This message was authored by Hallllhhh This message was authored by: Hallllhhh

sim

My dad received his new mobile  last Friday from Sky and bought a iphone15. He was wanting to keep his old number and have the PAC ready to use. I see the activation sim or eSIM on his account. But will he receive a sim or is it a case of inserting his O2 sim into his new phone? and recieving a code? 

Any help 🙏 

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This message was authored by GD1 This message was authored by: GD1

Re: sim

Posted by a Superuser, not a Sky employee. Find out more

@Hallllhhh  They will need a sim or esim from Sky, an O2 sim won't work for Sky mobile.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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