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Discussion topic: sim issues

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This message was authored by: blakey7716

Message posted on ‎25 Sep 2026 08:16 PM

sim issues

had a replacement sim for increased data. tried to activate 4 hours ago, now have no phone signail so can't ring sky, can't get authentication codes and virtual help says it doesn't know what to do. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Sep 2026 08:18 PM

Re: sim issues

Posted by a Superuser, not a Sky employee. Find out more

@blakey7716 

If you go to where you activated it was does it say here, that this has been completed or that it is still activating ?

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This message was authored by: blakey7716

Message posted on ‎25 Sep 2026 08:24 PM

Re: sim issues

its saying summary in progress but also teling me to activate sim. can't try it again as have no phone to accept verification code

 

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