0

Discussion topic: setting up new phone dont work

Reply
Avatar for keith193
Level 1 icon
What's this?
This message was authored by: keith193

Message posted on ‎12 Dec 2025 05:23 PM

setting up new phone dont work

new phone.. turn it on..select language uk.. and still pops up with scan qr code

Report post
Post 1 of 8
112 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎12 Dec 2025 05:29 PM

Re: setting up new phone dont work

Posted by a Superuser, not a Sky employee. Find out more

@keith193 

What phone and does it give you to option to dismiss the QR code ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 8
104 Views
0 Likes
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎12 Dec 2025 05:36 PM

Re: setting up new phone dont work

Posted by a Superuser, not a Sky employee. Find out more

Hi @keith193  thats usually for setting up an esim ? Is that what you are trying to do ? 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 8
96 Views
0 Likes
Reply
Avatar for keith193
Level 1 icon
What's this?
Topic Author
This message was authored by: keith193

Message posted on ‎12 Dec 2025 07:25 PM

Re: setting up new phone dont work

no...s25

Report post
Post 4 of 8
70 Views
0 Likes
Reply
Avatar for keith193
Level 1 icon
What's this?
Topic Author
This message was authored by: keith193

Message posted on ‎12 Dec 2025 07:26 PM

Re: setting up new phone dont work

hi.. no.. was an esim but they cancelled it because that didn't work.. now they sent me a plastic one.. its activated and still shows that qr thing

Report post
Post 5 of 8
69 Views
0 Likes
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎12 Dec 2025 07:32 PM

Re: setting up new phone dont work

Posted by a Superuser, not a Sky employee. Find out more

From earlier this year @keith193 

 

https://helpforum.sky.com/t5/Sky-Mobile/Galaxy-S25-asking-for-QR-code-to-set-up/m-p/4910155

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 6 of 8
59 Views
0 Likes
Reply
Avatar for keith193
Level 1 icon
What's this?
Topic Author
This message was authored by: keith193

Message posted on ‎12 Dec 2025 07:34 PM

Re: setting up new phone dont work

as in last week.. brand new

Report post
Post 7 of 8
55 Views
0 Likes
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎12 Dec 2025 07:37 PM

Re: setting up new phone dont work

Posted by a Superuser, not a Sky employee. Find out more

Also a Samsung thread (S22) but probably still relevant with some suggestions @keith193 

 

https://eu.community.samsung.com/t5/galaxy-s22-series/my-new-s22-ultra-is-asking-for-a-qr-code-where...

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 8 of 8
51 Views
0 Likes
Reply
Reply