0

Discussion topic: services restricted

Reply
Avatar for Teneka
Level 1 icon
What's this?
This message was authored by: Teneka

Message posted on ‎29 Jan 2025 04:19 PM

services restricted

I logged into my Sky mobile account today as I wanted to see if I could upgrade my phone, I was able to but when I clicked on the link a page came up saying.... "that my services have been restricted". I then clicked to link to reinstate the services for a page to come saying..... "Your bill is up to date".  My bill is up to date and I have never been in arrears, so I did it again and the same thing happened.

Can someone shed any light on this please.

Thank you.

Report post
Post 1 of 2
217 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎29 Jan 2025 04:23 PM

Re: services restricted

Posted by a Superuser, not a Sky employee. Find out more

It is probably some sort of error so if you want to upgrade you can call Sky on 150 to both let them know about this issue and for help in upgrading,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
210 Views
0 Likes
Reply
Reply