scammer!

[Emma333]

Ive recived 2 phones in the post in the same Sky box brand new Samsungs delivered! Check my emails 2 contracts have been taken out in my name and a watch (this was a free gift) Next day Royal mail knock on my door (my postman) with a returns label for Sky returns Micro Inghram Communcictions House Leicester. Spoke to Sky they didnt ask for me to return the devices this is a scam!

[63johnw]

Hopefully you didn't hand over the phones and contacted sky straight away @Emma333  ?

[PandJ2020 · Accepted solution]

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@Emma333 wrote:

 Sky returns Micro Inghram Communcictions House Leicester. 

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The only address to return these devices is Unipart in Nuneaton.  https://www.sky.com/help/articles/account-takeover

If you've 'returned' them to the above address then you have completed the scam.  You're paying for the devices and the scammers have them.

[twilight+princess]

You were scammed. Did you receive a call claiming to be able to offer you 40% off your contract & offer a free gift? This is usually how the scammers get your information including account details, they then order expensive phones & then contact you again to say they sent the wrong gift &/or the phones are a mistake & to send them to a safe house or they have a courier to collect them. Then the scam is complete & often the customer is left with the bill.
When you received the phones & gift out of the blue did you contact Sky?

[TimmyBGood]

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@Emma333 wrote:

Next day Royal mail knock on my door (my postman) with a returns label for Sky returns Micro Inghram Communcictions House Leicester. !

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Ingram Micro is a legitimate company and their Services Division does repair work for Sky Mobile as well as handling the 'Swap' trade-in scheme, but that's not their address.

It's likely the scammers are using a combination of 'Returns', 'Sky', 'Micro' and 'Ingram' to create credibility for the rest of the label, which will be a location under their control.

There's also a 'Communications House' in Leicester Square...

Unfortunately the scammers are now effectively gaming Royal Mail to their own benefit.

[PandJ2020]

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@TimmyBGood wrote:

It's likely the scammers are using a combination of 'Sky', 'Returns', 'Micro' and 'Ingram' to create credibility for the rest of the label, which will be a location under their control.

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Yup.  It's quite 'clever'.