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Discussion topic: replacement sim/block

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Avatar for Layla365
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This message was authored by: Layla365

Message posted on ‎04 Aug 2026 10:01 PM

replacement sim/block

my son dropped his phone earlier today and someone had picked it up and are still using his sim and are blocking my number i need to get a replacement sim and stop that one 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎04 Aug 2026 10:04 PM

Re: replacement sim/block

Posted by a Superuser, not a Sky employee. Find out more

See here: https://www.sky.com/help/sky-mobile/lost-or-stolen-device/articles/lost-or-stolen-sky-mobile

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎05 Aug 2026 04:13 AM

Re: replacement sim/block

Posted by a Superuser, not a Sky employee. Find out more

@Layla365 

If the device is still missing as well it may also be a good idea to register any loss/theft on the Immobilise website

https://www.immobilise.com 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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