reduce sim only data plan -

[mick146]

I have two mobiles on sim only plans both currenty on 2gb, skye has massaged me and offered a 1gb plan for £3- I want to do this on one phone but cant find how to do this on line the mix option starts at 2gb - I have also tried to contact them directly using the tel numbers provided but,,,,,,, getting through!!!!! - surely I should be able to do this via my Skye account, any help would be much appreciated

[63johnw]

Hi @mick146  if it's not showing on your account as an option to change a current sim to then chances are it's an offer for an additional sim. Have you checked the small print ?

[mick146]

Thanks for the response.

detail just says stay as you or at 2gb at £8.50 or change to 1gb at 1gb

[mick146]

sorry the last bit should read 1gb at £3

[PandJ2020]

---

@mick146 wrote:

Thanks for the response.

detail just says stay as you or at 2gb at £8.50 or change to 1gb at 1gb

---

As already noted, such offers are usually for additional SIMs and cannot (usually) be applied to existing ones.

You may have to call Sky to check.  (Call Free on 150)