10 Aug 2024 10:53 AM
I had my new phone about 2 months ago and requested to keep my same number which is has in the phone app, but in settings it's different.
I have tried loads to change it manually in settings but it still doesn't work it is now affecting things like setting up new apps which require a phone number. People are struggling to call me as sometimes its the right number other times its not.
HELP
10 Aug 2024 10:58 AM - last edited: 10 Aug 2024 11:21 AM
Posted by a Superuser, not a Sky employee. Find out more
@lily5678 wrote:I had my new phone about 2 months ago and requested to keep my same number
Did you transfer your number from a different network?
10 Aug 2024 12:56 PM
yes from o2 to sky
10 Aug 2024 01:06 PM
Is it changing back to the new number? I had the same problem with my iPhone 14 & had to include the Country code (+44 & omitting the first digit 0) with the old number when changing it out & then it stuck.
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