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Discussion topic: parcel no delivered

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This message was authored by: AdeelAhmad

parcel no delivered

Hi actually its shows me my parcel delivered at dpd depot and then sky ask them to give it back to them

and now my parcel is moving back to sky and they didn't mail any thing  about that please help me why its happening 

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This message was authored by: Daniel0210

Re: parcel no delivered

Posted by a Superuser, not a Sky employee. Find out more

@AdeelAhmad 

You wil need to call Sky to confirm the reason but it could be an issue with passing the enhanced credit check. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
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This message was authored by: caesarome

Re: parcel no delivered

Posted by a Superuser, not a Sky employee. Find out more

@AdeelAhmad 

The usual reason this happens is because you have failed the second deeper credit check that is carried out.

 

You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.


If this is the case then any upfront charges that you have paid should be refunded within about 14 days.

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