not received the email verify my email address

[jax91]

I have received all other emails from sky but the one to verify my email address and i have resent this a number of times and still not received it.

[caesarome]

Have you checked your junk/trash/spam folders on your email account ?

[jax91]

I have checked all folders in my account 

[caesarome]

What is it you are trying to do when you have to verify the address ?

[jax91]

I have just ordered a phone and its asked that i verify my email address and i havent recieved it and i have resent it a number of times 

[caesarome]

@jax91 

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.

This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @jax91 to chat.

[Lisa-P1987]

We are still looking to help you @jax91 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks