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Discussion topic: new sim not working

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This message was authored by: confused32

new sim not working

I had a replacement sim put in my phone and activated it on line succsessfully but it says on my phone; emergency calls only and sim 2 not provisioned, what does this mean please?

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This message was authored by: caesarome

Re: new sim not working

Posted by a Superuser, not a Sky employee. Find out more

@confused32 

Is the phone it is in from Sky ?

 

When did you activate it ?

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This message was authored by: confused32

Re: new sim not working

Yes its from sky and activated this morning

This message was authored by: caesarome

Re: new sim not working

Posted by a Superuser, not a Sky employee. Find out more

@confused32 

On your account where you activated it does it say it is still activating ?

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