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Discussion topic: new sim card

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Avatar for sash1
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This message was authored by: sash1

Message posted on ‎28 Feb 2026 06:22 AM

new sim card

ordered a new sinm card unable to use will not sink to my account .have not been sky customer for years but accoint says still active  unable to contact sky 

richard
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎28 Feb 2026 08:37 AM

Re: new sim card

Posted by a Superuser, not a Sky employee. Find out more

Hi @sash1  is the sim showing in your account ? Were you logged into your account when you ordered it ? Have you activated it ? 

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