need help with dpd order tracking

[Ryleyrys]

so bassicly I returend a phone two years ago but sky has never received it, funny enough I tracked my emails and found it, I followed this DPD tracking number and it says someone called PRIDMORE recived it on the 7th of febuary 2024 I have not ordered anything since last year may so I am confused why It would say that.  could someone possibly help me out, as I may Have found the lost phone that sky never recived. 

[caesarome]

You will need to take this up by calling Sky and giving them those tracking details.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

[63johnw]

Hi @Ryleyrys  tracking numbers do get reused so the one you are following is probably not referring to a delivery of yours from more than two years ago.