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Discussion topic: mobile delivery
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This message was authored by: dee158
Message posted on 05 Sep 2025 02:51 PM
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mobile delivery
ordered a phone 29th august still no update on where my phone is when i ring i dont get a response
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Sep 2025 03:02 PM
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Re: mobile delivery
@dee158
As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which will have details of your 1 hour delivery time slot.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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