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Discussion topic: miss

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This message was authored by: PRINCIA

miss

when will i recive my phone

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This message was authored by: GD1

Re: miss

Posted by a Superuser, not a Sky employee. Find out more

@PRINCIA  No one on the community can tell you about your order.

 

Mobile orders can take up to 24 hours to be processed, you can always check your message centre for any emails https://messages.sky.com/message-centre

When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.

Note: some customers are now receiving a PIN code from DPD in an email and/or text on delivery day to pass to the courier, not sure if that is to replace the showing of ID.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: miss

Posted by a Superuser, not a Sky employee. Find out more

@PRINCIA 
After the credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

There are inevitable delays with iPhone 16 orders.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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